Frequently Asked Questions

If you have additional questions, you may submit a question online.


You need a parking permit from 7:00 a.m. to 5:00 p.m., Monday through Friday, except on Official University Holidays. Resident Parking Areas ("RC," "RE," "RW") are enforced from 7:00 a.m. to Midnight, Monday through Thursday and 7:00 a.m. to 5:00 p.m. on Friday. Reserved lots/spaces and "No Parking" areas are enforced 24 hours. View How Not to Get a Parking Ticket.

A valid NCSU parking permit is ALWAYS REQUIRED Monday through Friday EXCEPT official University Holidays (times when the University is closed).

When classes are not in session, but employees report to work, any valid NCSU parking permit is valid in all parking areas EXCEPT employee areas (B, C and A) and reserved spaces. Employee areas always require an area specific permit; B for B areas, C for C areas and A for gated A areas. Permits are always enforced during exam and reading days.

Parking meters, timed spaces, pay lots, reserved spaces (including 24-hr. reserved spaces) and "no parking areas" are always enforced during student break times. Permit enforcement always resumes at 7:00 a.m. whenever classes resume after holiday/break times.

Student break and holiday dates are posted in "How Not to Get a Ticket" on the Manage My Parking Page.

Yes, individual visitors may purchase daily permits for $10 per day at the NCSU Transportation Office located at 2721 Sullivan Drive. Transportation Customer Service operates from 7:00 a.m. - 5:00 p.m., Monday through Friday. Visitors may also park at any Pay-by-Space or pay lot. Pay lots are located on the first level of the Dan Allen Deck, in the Coliseum Deck and the two lower levels of the Partners Way Deck on Centennial Campus. View Pay Lot and Pay-by-Space fees.
Permits are made of easily removable material. If you forget to transfer your permit to the vehicle you are driving, come to the Transportation office at 2721 Sullivan Drive and ask for a temporary permit. (Faculty and staff should register all vehicles with Transportation.)
If you are loading or unloading your vehicle during parking enforcement hours, you must display a valid loading/unloading permit. Permits are available at the Transportation office or the Visitor Information Booths on Main and Centennial Campuses. Unloading permits are valid for a designated time period at specified spaces throughout campus or at loading docks; never in AS, A4, SV, pay lots, "Accessible Parking" areas, "No Parking" areas, reserved lots/spaces and metered spaces. Check for guidelines during official move-in dates.
An online academic year (August to August) student permit sale begins in early July. You must have a nine-digit student ID to complete your purchase. Resident freshmen are eligible for an "RS" (resident storage) permit. This permit is a good option for resident students who need access to a vehicle occasionally or for trips home. Resident storage is located on Centennial Campus and served by the Wolfline bus service. Other commuter options are: free park and ride system and riding Wolfline. Employees can purchase a parking permit at any time. Transportation makes every effort to provide the closest available parking to the employee's work location. However, due to campus construction projects and space availability, employees may not receive the permit they request as their first choice.
Statistically, campus has relatively low crime - most crimes are "crimes of opportunity." Our parking lots are well lighted and campus is patrolled by our campus police. Reduce your risk by ALWAYS locking your vehicle. Secondly, don't leave any valuable items on the car seats (in plain sight) and if you must leave valuables in your vehicle, lock them in the trunk.
If your permit is stolen, report it to Campus Police and complete appropriate paperwork. Campus Police assigns a case number which you should immediately bring to Transportation Customer Service, 7:00 a.m. to 5:00 p.m., Monday through Friday. If your permit is lost, notify Transportation and come to Transportation Customer Service. There is a $10 charge for a replacement permit in both cases. All recovered lost/stolen permits must be returned to Transportation IMMEDIATELY. An individual who uses a permit that has been reported lost or stolen is subject to fines and loss of parking privileges.
Yes, vehicles parked in a handicapped/accessible space during enforcement hours must display a valid university permit. Mobility-impaired faculty, staff and students with a valid state-issued handicap placard do have to complete an application for a permit and submit a copy of their placard. Visit the Accessibility Parking Page for accessibility policies, procedures and more.
Move your vehicle to the nearest unreserved parking space. Report the vehicle immediately to Campus Police 919-515-3333 and Transportation 919-515-2210. Inoperable vehicles left unattended or standing in driveways, driving lines, tow lanes, "No Parking" areas or Reserved spaces are subject to being fined and towed. The owner is responsible for removing the vehicle within the time required by Transportation.
Payment of violations may be made ONLINE, in person at the Transportation office, or through the mail. Payment options are as follows: money order, all campus card, Visa, MasterCard, Discover, American Express and debit card. All Campus Card and check transactions MUST be made in person at the Transportation Customer Service. Checks and money orders should be made out to NC State. Returned checks will be charged a $25 service fee.
All appeals must be filed by submitting an online Appeal Form. Make sure you submit any supporting documentation, i.e., diagrams, permits, etc., including your name and citation number to the Transportation Office. If you do not have access to a computer, one is available for your use from 7:00 a.m. - 5:00 p.m., Monday through Friday, in Transportation's reception area, Administrative Services I at 2721 Sullivan Drive. Appeals must be received within 14 calendar days of the violation date. Appeals exceeding this time will not be reviewed. If you choose to appeal a denied petition, then you must do so (IN WRITING) within 14 days of the initial ruling. Full payment is required to appeal a ticket. Attendance at the appeal hearing is not mandatory, but is recommended. The decision of the Appeals Hearing Board is final; there is no further process available.
Ride Wolfline - our campus bus system. During Fall and Spring semesters Wolfline serves two Park and Ride locations: Carter-Finley Stadium and perimeter only parking at The Food Lion Shopping Center on Avent Ferry Road (pay attention to signage). The Wolfline serves Main Campus, Vet School, Centennial Campus, E.S. King Village, Avent Ferry Road, Gorman Street and Fraternity Court. The ten daytime routes (most extended until 10:00 p.m.) and evening routes (until 3 a.m.)operate frequently - depending on the time of day or evening. Wolfline operates on a modified schedule with reduced frequency during the summer. NCSU offers Carpooling, Vanpooling and bike/transit/walk services. WolfTrails participants receive discounted rates and additional bonuses like emergency ride home assistance and free drive-day passes. Visit WolfTrails to learn more about these programs.
No, park and ride lots are not for storing vehicles.
Review the rules, fines and towing policy as well as the link to the Official University Policy and NC Statutes.
No, however, we encourage you to register your bicycle. This will enable us to contact you if your bike is stolen and recovered. Bikes can be Registered for free Online. Registering your bike also helps us to plan adequate bicycle facilities. For added security, Campus Police can also engrave your driver's license number on your bike.
Carpools with two people, with only one (1) university employee, are not eligible for the CP permit. However, carpools with two or more members with at least two (2) NCSU employees are eligible for the CP permit. Only the university employees will be allowed to register/display the CP permit in their vehicles.
All carpool participants must turn in their existing permits (the CP permit provides access to all B lots). If you want to try carpooling on a trial basis, please contact us at 919-515-1609. During the trial period, all existing permits must be turned in. If carpooling doesn't work, participants may buy back original permits.
The 24-free permit annual limit promotes regular (5-day/week) carpools. (24 daily permits per participant.) Each participant may purchase additional day permits for $5 each. The program is set up to allow carpool participants to drive to campus separately twice per month.
The quickest way to get up-to-the minute information is to check out TVS website (shows real-time location of buses), Text, or Mobile. When there is a change in service we also post up-to-date information on our Website, under the "News and Announcements" and Wolfline Facebook page - NCSU Wolfline, and the Wolfline listserv Join now.
Route 6 Carter Finley travels to Carter-Finley Stadium every 15 minutes during peak times and approximately every 30 minutes until 10:00 p.m. on days when school and exams are in session. Red Terror Transit provides service to and from home football (three hours prior to Kickoff) and basketball games (two hours prior to tipoff). Buses run continuously (approximately every 30 minutes) shuttling back and forth between campuses UNTIL one (1) hour after the game starts. Service resumes after game ends and runs for 90 minutes. Schedules are updated and posted on the main Wolfline page and Wolfline's Facebook page.
For details regarding chartering Wolfline vehicles for University-affiliated events, please contact the service provider, First Transit, at 919-861-6960, Ext. 21, or ask for the charter manager.
The bus route timetables (fall-spring ) are on our Website and can be downloaded (updated each semester). Take a look at a timetable. You'll see that space does not permit the listing of departure times for every stop on the timetable. The timetable picks three (3) to five (5) bus stops on each route, and lists bus departure times for each of these stops. These bus stops named on the timetables are called time points. They are shown with a Wolfpack red with a black insert circle on the route maps. The rest of the bus stops are shown with a solid red circle on the route maps. To find out when the bus leaves from your particular stop, look at the map and note the two closest time points on either side of your bus stop. Note the departure time listed for these time points. Then estimate when the bus will get to your stop, based on where your stop is located between those two time points. You can also use the Transit Visualization System™ (TVS) to see the location of your bus in "real time"! You can use the slide on the right side of the page to zoom in and out on the map. To move the map across the page, just click, hold, and drag it right, left, up, or down. People with low vision or blindness can call NCSU Transportation at 919-515-3424 for assistance in utilizing the transit visualization system (TVS) which provides real-time bus locations along all Wolfline routes.
Wolfline is open to the public.
We attempt to offer the best possible service for the lowest cost. We constantly strive to improve service and your feedback is very important. Please share service concerns or suggestions for improvements. Provide Feedback via e-mail, call 919-515-WOLF to leave a message or speak directly to the Wolfline transit manager at 919-513-7400.
We take your complaints and suggestions very seriously and take pride in providing safe and efficient service. We investigate all comments and complaints and make adjustments in service where possible. Expect a response within 48 hours of your call or e-mail.

The student transit fee pays for the majority of service, although other funding sources also contribute. Wolfline provides:

  • Transportation around Main Campus with a connection to Cameron Village.
  • Transportation to and from free park & ride lots.
  • Transportation to and from official University Housing (such as Avent Ferry Complex or E.S. King Village).
  • Transportation to and from outlying campuses like Centennial Biomedical Campus and Centennial Campus.
  • Transportation for the general public living in privately-owned housing located along city streets traveled by Wolfline buses connecting the areas listed above.
  • Shuttle service around Centennial Campus and a few neighborhoods along the loop route.

Unless privately-owned apartments are located on the way to or from these areas, city or regional service may be your transit option. GoPass allows students, faculty and staff to ride city and regional bus service fare-free.

A full bus is defined as one which is at maximum capacity including standing room only. The average 40 foot bus has a passenger capacity of approximately 65 passengers and a 30 foot bus has a capacity of approximately 45 passengers. If our ridership analysis identifies an ongoing, documented overcrowding issue, we may add an additional bus during the time period when overcrowding occurs. We attempt to adjust or shift service resources, rather then add vehicles. But, if enrollment statistics or our passenger counts indicate a problem that minor adjustments will not fix, we request an increase in the student transit fee and do what's necessary in order to ensure service quality.
Call 919-515-WOLF, or e-mail. The Student Senate votes on major changes or additions to our service, so we encourage students to communicate and advocate needs to their student senator.
Please plan ahead during peak service times; catch an earlier bus rather than cut it too close. We do experience full buses during peak class times. It's also a good idea to familiarize yourself with all the Wolfline routes - often catching a bus from another route is an option. For example, Rt. 2 and Rt. 7 serve the Wolf Village area. If you miss the bus while on campus property and feel unsafe for any reason, you may call Campus Police 919-515-3000 and request a Safety Escort.

Yes, Saturday and Sunday daytime service connects D.H. Hill Library and Hunt Library from 9:00 a.m. to 6:00 p.m. The bus travels the same route as the regular Rt. 8 Southeast Loop. Night/weekend service operates evenings beginning at approximately 6:00 p.m. except around student holidays or break periods. A Sunday Holiday Break shuttle provides service from Centennial Campus storage lots to campus residence halls on the evening before classes resume (8:00 p.m. to Midnight continuous loop) Most routes operate until approximately 10:00 p.m. on days classes are in session. However, after 6:00 p.m., buses still continue to serve the same geographic area, but less frequently. It's always a good idea to check specific schedules.

Route 3 Engineering, Route 6 Carter Finley and Route 7 Wolflink Shuttle operate every day that staff and faculty report to work.

There are three late-night routes that operate every day that classes or exams are in session beginning at 10:00 p.m. Check timetables for exact times.

No. To ensure the safety of riders, pedestrians and automobile drivers, the buses can only stop at posted stops. It is especially dangerous to run after and attempt to flag down a bus that has left a stop and is merging with other traffic. Stopping at a non-posted stop also increases the travel time and the likelihood that the bus cannot maintain its posted schedule.
All Wolfline buses are equipped with wheelchair lifts; 40 foot buses have the ability to "kneel;" level with pavement/curb.
Yes, there are mandatory stops/timepoints identified on the schedule. But it's always a good idea to signal the driver for the bus to make a stop. To signal the driver, pull the cord located above the seat of the bus to activate "Stop Requested." In the event of a malfunctioning cord, ask the driver "Next stop please."
For safety considerations and to speed up the loading/unloading process, we ask that you exit through the rear door. Your driver may ask you to exit out a particular door occasionally due to a mechanical problem, or a safety concern outside the vehicle. If this occurs, please cooperate with your bus driver.
Wolfline offers NC State Organizations or affiliates sponsored by an NC State organization an opportunity to post PSA announcements on board Wolfline buses. Space is limited; buses are able to display up to 20 PSA's at one time. Posting time is limited to one semester. Please contact the Wolfline manager to request submittal guidelines and deadlines.
Call 919-861-6960, Option 1 which is the number of our bus service provider, First Transit. They will do their best to locate your lost item.
The current budget for Fall, Spring and Summer semesters is over $6M (includes GoPass costs). NCSU staff salaries, Wolfline signage and Wolfline amenities, such as bus shelters and benches are allocated from the NCSU Transportation budget and are not funded by the student transit fee.
Yes. Depending upon availability, Wolfline buses can be chartered for University-affiliated events. NCSU contracts out the actual operation of the buses to a national transit service provider company. Currently our transit service provider is First Transit. Call 919-861-6960 and ask for the Group Charter Manager.
When you work for Wolfline, you work for the national transit service provider company hired by the University to operate Wolfline. Call First Transit directly at 919-861-6960.

Wolfline will implement the Campus Mobility Plan initiatives as campus growth dictates and funding allows.

For more information about transit on campus, contact: Wolfline Manager (e-mail) or Call 919-515-WOLF
No, you do not need to pay your ticket before your initial appeal.
All appeals are filed online.
  • Within 14 calendar days from date of citation
  • Complete and submit the Appeal Form
  • Submit any supporting documentation, i.e., diagrams, permits, etc., including your first and last name and citation number to the Appeals Officer.
  • Pay your ticket in full before appealing to the Appeals Hearing Board.
  • File online - check "Request a Board Hearing."
  • Must file within the 14-day period from the date of your appeal letter received from Transportation. (See Appeals Hearing Board Procedures).
  • State why you disagree with the decision and request an Appeal Board Hearing.
Yes. It will be heard by the Appeals Board for the original cost of the ticket. Example: If your ticket was $40 and it was reduced to $25, the Appeals Board will review it for $40. If the decision of the Board is not in your favor, you must pay the original fine amount.
Either appeal or pay the ticket. If time elapsed is beyond the 14-day appeal deadline, contact debbie_beach@ncsu.edu directly.
Yes, it's your vehicle and your permit; you are responsible.
No, members are nominated annually from the Faculty, Staff and Student Senate.
Warning tickets are only issued for:
  • no permit
  • parking outside authorized zone
  • encroaching into another parking space
One warning per academic year (including owners with multiple vehicles registered with NCSU Transportation).
Questions, concerns or suggestions? Contact, Debbie Beach, Appeals Officer, debbie_beach@ncsu.edu.