Mission
Our mission is to improve the quality of life for the NC State
University community by providing seamless and sustainable transportation
systems with excellent customer service.
We are committed to:
- Proactive and cooperative planning of transportation services
and facilities to support the University's Master Plan and future
programs.
- Forming partnerships within the University and with our neighbors
to effect positive change.
- Responsible, effective and efficient use of revenues and resources
in the provision of services and facilities.
- Providing proper care and maintenance to transportation infrastructure
and facilities.
- Managing a parking system that affords reasonable convenience
and access for employees, students, visitors and service providers.
- Providing accurate and timely information to the campus community
and guests.
- Providing parking enforcement that promotes voluntary compliance
with parking regulations and assures effective management of the
parking system.
- Offering a variety of alternative travel modes to the single
occupancy vehicle on campus to reduce vehicle congestion and emissions.
- Continuously seeking feedback from our customers to measure
success and improve services.
Our Vision
Transportation will provide exceptional and professional services
through challenging and empowering our staff to continuously improve
systems, processes and procedures. As a department, and as individuals,
we will establish ourselves as integral and contributing members
of the University who continually strive to meet the dynamic and
diverse transportation needs of our community.
Our Values
Our employees are our greatest asset. Their knowledge, individualism
and diversity strengthens our organization. We will provide them
with the tools they need to carry out their respective duties and
will encourage them with clear vision, constructive feedback and
coaching. Only by ensuring their individual successes will we ensure
the success of our organization.
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