North Carolina State University
SACS Compliance Certification
August 15, 2003

Comprehensive Standards: Educational Programs 3.9.3 (adequate student affairs staff)
The institution provides services supporting its mission with qualified personnel to ensure the quality and effectiveness of its student affairs programs.

North Carolina State University is in compliance with this standard.

NC State University provides services supporting its mission with qualified personnel to ensure the quality and effectiveness of its student affairs programs.  The Division of Student Affairs contributes to the mission of NC State University by providing programs and services that enhance quality of life, facilitate intellectual, ethical and personal growth, and create a culture of respect for diversity.  To help achieve this mission, the division facilitates the personal, social, physical, cultural, leadership, and intellectual development of NC State University students.

The division employs 583 employees: 190 are Exempt from the Personnel Act (EPA); 323 are Subject to the Personnel Act (SPA); 35 are graduate assistants.  The remaining 35 employees include federal employees and chaplains. 

Of its 583 employees, 49 have worked in the division for over fifteen years.  All EPA employees are required to have at least a master’s degree, unless exempted by the vice chancellor for student affairs.  Of the 190 EPA staff, 131 have master’s degrees and 48 have doctorates.  All support staff meet the educational and experience requirements specified by the various classification levels of the State Personnel Act.

The division uses the following strategies to improve the job performance of all employees, and thereby to enhance the effectiveness of each unit.

Annual Beginning of the Year Program
Every August, the vice chancellor for student affairs invites all division employees to a professional development program.  This event provides an opportunity for all employees to receive support, meet new employees, hear a professional speaker, and receive focus and motivation from the vice chancellor.

Professional Growth Committee
The Professional Growth Committee, made up of approximately 15 division employees, promotes personal and professional development for staff and graduate assistants.  Through training and in-service activities, employees are helped to perform more effectively.  The committee’s goals are as follows:

  • Orient committee members to the responsibilities of their positions
  • Develop teamwork at the division and committee levels
  • Enhance the effectiveness of staff members
  • Provide opportunities for personal growth
  • Introduce staff to the philosophy of the division and the theoretical basis for student personnel work

Diversity Theme
Each year, the division focuses on a different diversity theme, designed to educate its employees to better serve NC State University.  The diversity theme is part of a long-standing effort to embrace the diversity of student and employee populations.  It focuses diversity efforts on one specific area and creates a greater appreciation for diversity in the NC State campus community.  All units in the division are encouraged to find ways to incorporate this theme into their efforts throughout the year.

In addition, the division’s Professional Growth Committee is asked to present programs on the diversity theme.  The diversity theme web site provides information about the theme, university and other diversity resources, educational programs, and other diversity themes.

Orientation of New Staff
Twice a year, the vice chancellor for student affairs conducts orientation for all new staff in the division.  During orientation, the vice chancellor describes the organizational structure of the division, NC State University, and the University of North Carolina System.  He highlights the ten values of the division, with a special focus on its motto, “Students First”; emphasizes the division’s commitments to diversity and to the elimination of all forms of discrimination; and stresses the importance of professional development by encouraging staff to take courses, join organizations, and attend and present at conferences.

Annual Written Evaluations
The vice chancellor for student affairs requires all supervisors to complete annual written evaluations for all full-time EPA staff.  All supervisors must also develop work plans with support staff and complete performance appraisals annually, as required by Administrative Regulation 05.50.4, SPA Employee Performance Appraisal Program.  This process ensures that employees are aware of expectations, receive timely feedback about their performance, and receive opportunities for training and development.

Dissertation Support Group
An associate vice chancellor for student affairs convenes a support group for staff in the division who are in the process of completing their doctorates.  Since the inception of the “Dissertation Support Group” in 1998, seven employees have completed their doctorates.

End-of-the-Year Awards
The vice chancellor for student affairs encourages outstanding performance by all employees through the following end of the year division awards.  The Don Roberts Award recognizes efforts to combat racism, sexism, homophobia or discrimination based on disability.  The Students First Award recognizes special, unique or extraordinary efforts on behalf of students.  The Technology Initiative Award recognizes an individual unit for using technology to enhance the delivery or effectiveness of student services or programs.  The Team Spirit Award recognizes outstanding teamwork, either within an organizational unit or between organizational units.  In addition, the division participates in the university-wide Awards for Excellence Program.  This award recognizes outstanding contributions to public service, safety, heroism, human relations or innovations. 

Further evidence of the quality of the division’s personnel and the effectiveness of its programs can be found in the division’s Annual Report, which includes examples of unit achievements, progress reports on the status of the division’s major Compact Plan initiatives, and highlights of professional activities and recognitions.

Chaplains’ Cooperative Ministry
The university provides opportunities for the spiritual and moral development of its students.  However, the university does not pay the salaries of the university-affiliated chaplains.  The Chaplains’ Cooperative Ministry is located within the Center for Leadership, Ethics and Public Service and the affiliated chaplains are paid by their respective denominations.  


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