Carolina State University
SACS Compliance Certification
August 15, 2003
4.5 (written student complaints)
The Grievance Procedure for Students, Administrative Regulation 11.40.1, is the university-wide procedure for resolving grievances against decisions or actions made by either employees or agents of the university. Students are informed about the Grievance Procedure for Students via the Student Handbook, which is distributed in hard copy to new students and is available online.
An action or decision is grievable using the grievance procedure if it involves a misapplication or misinterpretation of university policy, regulations, rules, or state or federal law. Examples may include grievances over receipt of academic degrees, grades, admissions decisions, matters of student conduct, activities or government.
However, the grievance procedure may not be used to challenge policies or procedures of general applicability or under three exceptions.
First, the grievance procedure may not be used to grieve disciplinary decisions because the Office of Student Conduct administers a separate procedure for such appeals. Disciplinary decisions are resolved using the Procedures Manual for Implementing the Disciplinary Process, described within the Code of Student Conduct, a section of the Student Handbook.
Second, the grievance procedure may not be used for formal complaints of harassment since the Office for Equal Opportunity administers a separate procedure for such complaints. Harassment complaints are adjudicated using the Resolution Procedures for Harassment Complaints, Administrative Regulation 04.25.2.